Japanese Quality Whisky Society (“JQWS”,“we”, “us” or “our”) is totally committed to protecting the privacy of our site visitors and customers. We fully appreciate and respect the importance of privacy on the Internet.
Collection of personal information
“Personal information” is basically information or an opinion that can identify you.
The personal information we may ask for includes:
- information that identifies you, such as your name, address and date of birth;
- your delivery address;
- your email address;
- your telephone number; and
- you debit/credit card details.
We also collect information about visitors to this Website using cookies and code embedded in this Website, as described in the “What are cookies?” and “Site Statistics” sections of this policy.
Generally, if we do ask you for personal information, we will endeavour to say which information we require and which information is optional.
Use of personal information
We may use your personal information for the following marketing communications:
- Sending newsletters
- Promotional offers
- Other types of marketing communications
We usually collect personal information from you so that we can provide you with the goods you want. We may also use personal information for other reasons, including:
- updating you on our latest products, news and special offers (unless you tell us not to – which you can do at any time); and conducting appropriate anti-fraud checks (this is done only to confirm your identity – a credit check is not performed and your credit rating is unaffected).
- If you don’t provide some of the personal information we ask for (e.g. your name and address), we may be unable to provide you with the goods you want.
Disclosure of personal information
We will provide personal information about our customers to third parties outside our group companies. These third parties usually help us in providing goods and services to you, and include:
- couriers (who we arrange to deliver goods to you on our behalf);
- organisations who carry out credit, fraud and other security checks.
Communication & Marketing
If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of Japanese Quality Whisky Society.
All JQWS members have the option to opt-out of receiving marketing communications from us. You can do this via the link provided at the bottom of any of our marketing emails.
What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Japanese Quality Whisky Society, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. The Website will work with cookies disabled, but you will need to manually sign in each time you visit the Website.
We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked and been directed to the Japanese Quality Whisky Society.
We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact us at sales@JQWS.com.au